6 Easy Steps to Create Resumes & Cover Letters for Customer Service Students

Experienced a spell of unemployment?

Check out our guide on how to explain gaps in your resume. Tailoring your resume also involves knowing how long a resume should be. There are pros and cons for a one-page resume and the two-page resume , but you most likely want to avoid anything longer. Also, don't use the same, tired words "responsible for…" in your resume job experience area.

Instead, choose power words and action verbs which will keep them interested. Finally, don't use passive voice, as it feels evasive and unclear. Instead, choose active voice when writing a resume, as it's concise and to the point:. Senior-level applicants , such as executives and managers, should list up to 15 years of relevant work experience with powerful action verbs to introduce each bullet point.

Mid-level job seekers should include detailed job descriptions of relevant positions and a brief mention of any other positions. Entry-level candidates should list and describe all paid work, particularly calling out responsibilities and achievements that are most relevant. First-time job hunters with no work experience can still include other history, such as a student organization role, internship, or volunteer experience, to fill out their experience section. As you learn how to write a resume, remember the best resume templates will highlight your experience and eligibility.

Don't hide it with the wrong order, a dull resume layout, or a template free of character. With dozens of good resume examples, templates, and styles, Zety is the best resume builder online. We mentioned this earlier, but we'll repeat it, just in case: Otherwise, keep your resume education section just beneath your work history. We recommend skipping your GPA on your resume. If it's not perfect, it will only count against you. Want to know how to create a resume education section if you have a GED or didn't graduate? Not sure on the proper resume education format? Check out our article on how to put education on a resume.

Don't lie in your resume or CV education section. A credit short of a diploma is not a diploma. Also, don't round your GPA up. Anyway, many business degrees don't necessarily improve job prospects.

Ready to build a strong resume?

Your resume is one of these two: Hard skills are specific abilities and know-how e. Soft skills are self-developed, life-learned attributes e. Combined, these make up a skill set , which is a job seeker's range of skills and abilities. Don't list irrelevant skills! An IT resume doesn't need to disclose your veterinary skills, and a resume for a chef shouldn't include your ability to use Photoshop. When you consider how to create a resume that will definitely stand out, it has everything to do with sprinkling your skills throughout.

Use the key job-related skills and keywords listed in that ad to help you create a great resume for a job that will make the ATS light up like Times Square. Don't just google "skills for a [industry] resume" and throw in the results. Take time to tailor your resume skills list to the job posting, as we mentioned earlier. There are several ways to include a list of skills on a resume. For most, a simple skills section which includes key abilities and your proficiency level is enough:. For specific job titles and technical skills, you may want to list your particular knowledge per item, to give them specific detail into the areas of the skill you excel at:.

Not every skill is worth mentioning on a resume! Saying you can use Microsoft Word is like bragging about being able to use a fork. A good CV skills section takes up little real estate but has great impact. For more on how to make a skills resume section, learn what key skills to put on a resume. Here's the thing—everyone's resumes include those sections above. But what should a resume include to make it personalized? Make your resume unique by including extra resume sections.

Cover Letter Builder

Here are some recommendations for extra sections to include on your resume which will help you stand out:. You might not think that your love of baseball and being the Little League assistant coach would be of interest to a potential employer. However, listing your hobbies and interests subtly proves your ability to work well in a team, and the coaching can verify your leadership and management expertise.

Volunteering boosts employability, studies find. For most job seekers, listing any volunteer experience as one of your additional CV sections is a great way to show your commitment and values.

6 Resume Writing Tips to Write a Stand-out Resume | LiveCareer

It also lets them know that you don't only care about the money. For entry-level or first-time applicants who have no experience, volunteer work makes an excellent stand-in. Got any certifications, licenses, or proud awards to show off? If they are relevant to the job and industry, include them! Placed first in a chili cook-off at the state fair? If you're looking to be a cook, it will definitely help.

Likewise, a food safety certification or food handler's license that you already have would surely be in your favor. Listing language skills on a resume only extends your usefulness as an employee, particularly in international corporations or localities where there is a large population speaking that second language. List the language, international variation Latin American Spanish, for example , and your language fluency levels. Have guest posts or articles written in a blog, newspaper, scientific journal, or elsewhere?

If it's related to your field, such as for writers or researchers, a URL link takes up little space on your resume but highlights your clout. If your published material isn't online, create a short bibliography of the works you'd like them to acknowledge. Also, if you've built graphic designs or other creative creations, or if your list of publications or projects is too long to go on a resume, consider building an online portfolio to document everything.

Link to it from the contact section, in this case. You need a cover letter , most definitely. Your cover letter or job application letter lets you expand upon things that you need to keep brief on your resume. Also, it allows you to speak easily in normal sentences! Follow our guide on how to make a cover letter or a cover letter with no experience or cover letter for an internship , and you'll knock this out quickly and painlessly. A great cover letter that matches your resume gives you an advantage over other candidates.

You can write a cover letter in our resume builder! Here's what it may look like:. See more templates and create your resume and cover letter here. Here are some resume best practices to keep in mind so you can rest assured that you wrote a perfect resume. Double-check your CV or resume draft before sending it out. These cover letters have been written based on real resume samples hosted on our website. This cover letter is based on the corresponding resume below.

Customer Service Cover Letter Example: I have been working as a Telephone Sales Executive at Telemarketer Auto Insurance USA for more than 2 years now and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. My duties included making 60 cold calls a day to business and private individuals to solicit sales for goods and services.

My experience at Telemarketer Auto Insurance USA has helped me improve my skills in leadership, allowed me to gain organisational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients.

Create a perfectly tailored, professional cover letter in just 15 minutes.

I am looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfil the requirements for the Customer Service Representative position. Thank you for your time and consideration. Click the images to expand:. I am confident that I am the best candidate for your vacancy. My present position of telephone sales representative at Palmetto Carriage has taught me the significance of clear communication and friendly service over the phone. Doing so will be a dead end for your job prospects. So what is acceptable?

Read on to learn everything you need to make that 7 section template do good work, and land you more interviews. Imagine sitting for a four course meal — if your appetizer is a rotten egg, how are you going to feel about the roast chicken?

Bank Teller Cover Letter Sample

The clunkiest greeting phrase in English is the following: Only people wearing top hats can say that. So what can you do in that case? Even if they are not the direct hiring manager, addressing the letter at them will show that you put in some effort. For bonus points, you could ask the HR who is responsible for hiring, and then address the correct person. In this case, the CEO, Vice President, or someone else that sounds important may be responsible for hiring. You also may be dealing with a scam company. Companies that are short on details may be hiding something.

It is the best you can do. Your name is already in the contact details at the top of the cover letter! Getting straight to the point. Hiring managers are not children that you need to entertain — they are serious professionals. Grabbing their attention will require sophistication — not clownish haw-haw jokes.

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