Il Modello EFQM per lEccellenza (Italian Edition)

• Bangkok, Thailand Travel Guide - Sightseeing, Hotel, Restaurant & Shopping Highlights (Illustrated).
• EFQM Model in Action!
• The need for a Model.
• iTunes is the world's easiest way to organize and add to your digital media collection..
• Internal Assessment Training.
• MBA Essays From 10 Programs.
• The need for a Model | EFQM?

To ensure sustainable financial growth, we need to keep our customers satisfied. We also need to deliver excellent service to maximise retention, loyalty and our reputation. An organisation is only as good as the people who work in it. If we want to attract, retain and fully engage our people, they need to have opportunities to grow. They need to feel cared for; that their efforts are recognised and appreciated. They need to be proud of the organisation they work in, the products and services they deliver and feel that they are making a positive contribution to the world around them.

• Modello EFQM per l'Eccellenza.
• What does Excellence mean to you?.
• LES POUBELLES DU PALAIS (Ecrire lAfrique) (French Edition).
• Who does the organisation work for?.

So, the ability to attract and retain talented people isn't just about what goes on inside the organisation, it's also about the contribution to, and perceptions of, wider society. Well, for some organisations, this might be the case.

Your First Step with EFQM Excellence Model

But in most organisations, there are some key stakeholder groups within society who either influence us or who we want to influence. They could be potential customers; potential partners; potential employees; potential investors. If we want to be attractive to them, we need to have a strong brand reputation. We need to be able to demonstrate that we adopt the highest standards of ethical behaviour in all our actions.

We need to have transparent and proactive communication and reporting to build this trust.

We need leaders who inspire trust at all time; who are role models for the organisations values and integrity. They need to have a clear vision for the future; develop the strategies that will achieve these goals and engage the stakeholders to join them on this journey.

The organisation needs robust internal processes to ensure they manage their resources effectively and efficiently and the right partners and suppliers to deliver. You work for all these stakeholders. And it's part of the job of the Management Team to understand what they expect from my organisation. Of course, we can't deliver everything that everyone wants all the time; that's why we need to create a dialogue so we can effectively balance these different, sometimes conflicting expectations and come up with a plan that works for all.

THE SYMPHONY OF EXCELLENCE

Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. To get the free app, enter your mobile phone number. Would you like to tell us about a lower price? If you are a seller for this product, would you like to suggest updates through seller support?

Il ciclo della performance, introdotto dal D. Il manoscritto presenta un'analisi del sistema di monitoraggio e valutazione della performance di un ente reale,il report di un audit interno su tale sistema,oltre ad un indagine sulla conoscenza e percezione del sistema da parte dei dipendenti. Read more Read less. Special offers and product promotions Also check our best rated Biography reviews.

Credit offered by NewDay Ltd, over 18s only, subject to status. See all free Kindle reading apps. Edizioni Accademiche Italiane 18 Jun.

1. EFQM Model in Action | EFQM.
2. The History of Creation or The Development of the Earth and Its Inhabitants by the Action of Natural Causes Volumes 1 and 2.
3. LOSER.
4. Get in touch.
5. Remembering, Forgetting and City Builders (Re-materialising Cultural Geography).
6. Interpersonal Psychiatry.

Be the first to review this item Would you like to tell us about a lower price? Share your thoughts with other customers.