Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Preface to the Second Edition.
Handbook of usability testing : how to plan, design, and conduct effective tests
Usability Testing - An Overview. What Makes Something Usable? What Is Usability Testing? When Should You Test? Process For Conducting A Test. Develop The Test Plan. Set Up A Testing Environment. Find And Select Participants. Conduct The Test Sessions. Analyze Data And Observations. Create Findings And Recommendations. Variations On The Basic Method. Expanding Usability To User Experience. Part One Usability Testing: Chapter 1 What Makes Something Usable?
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Chapter 2 What Is Usability Testing? Chapter 3 When Should You Test?
Chapter 4 Skills for Test Moderators. Chapter 5 Develop the Test Plan. Chapter 6 Set Up a Testing Environment.
Chapter 7 Find and Select Participants. Chapter 8 Prepare Test Materials. Chapter 9 Conduct the Test Sessions. Chapter 10 Debrief the Participant and Observers. Take these steps to find out Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants -- no, expects -- your product to be easy to use.
View Handbook Of Usability Testing Howto Plan Design And Conduct Effective Tests
This fully revised handbook, a leading resource since , provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: Learn to recognize factors that limit usabilityDecide whether testing should occur in a lab setting or at the site where the product is usedSet up a test plan to assess goals for your product's usabilityChoose and train effective test moderatorsDecide on the best way to collect and review dataReport the results and make recommendationsLearn user-centered design principles and practices -- the context for usability testingReap the benefits of templates, tables, models, case studies, and other tools of the trade show more.
Table of contents Acknowledgments. Preface to the Second Edition.
Part One Usability Testing: Chapter 1 What Makes Something Usable? Chapter 2 What Is Usability Testing? Chapter 3 When Should You Test? Chapter 4 Skills for Test Moderators. Chapter 5 Develop the Test Plan. Chapter 6 Set Up a Testing Environment.
View Handbook Of Usability Testing Howto Plan Design And Conduct Effective Tests
Chapter 7 Find and Select Participants. Chapter 8 Prepare Test Materials. Chapter 9 Conduct the Test Sessions.
Chapter 10 Debrief the Participant and Observers. Chapter 11 Analyze Data and Observations.
Related Resources
Chapter 12 Report Findings and Recommendations. Part Three Advanced Techniques. Chapter 13 Variations on the Basic Method. About Jeffrey Rubin Jeffrey Rubin, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer.