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Managing People

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Hardest Parts of Being a Manager

It also received 12 testimonials from readers, earning it our reader approved badge. Keep a good sense of humor.


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It makes you approachable and it helps you maintain perspective. Don't take yourself too seriously. Everyone puts their pants on one leg at a time. Remember that your direct reports are people.


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  4. They are not resources and they are not human capitol. They are people with families, feelings, and problems. It is not possible to separate work from home life. Be aware that people have personal lives and do the best you can to be sensitive to them. Treat everyone as your equal regardless of their title or position.

    Encouraging Feedback

    Remember to smile a lot and always maintain a pleasant demeanor. Know your strengths and weakness. Know the strengths of your team as well as the weakness and allow for improvement. Have a clear plan of what needs to be done. When asked for your opinion, you should have it well thought out and present it persuasively. You should not waffle or stall. For big decisions, set a deadline, and have the decision by that time. If someone offers an argument that convinces you to change a decision, acknowledge it and embrace the new idea completely.

    Put them in writing whenever possible. Solicit feedback from the people you are leading. Know what they expect from you. Address any discrepancies immediately and clearly. Have a clear understanding in your own mind of things that you can change and the things that you cannot. Simply accept the things you cannot change and do not apply any energy to them what-so-ever. Then, focus all of your efforts on the things you can change. Action oriented people are always sought after and successful. Remember that different things motivate different people and that people will do what they have incentive to do.

    It is your job to make sure that their incentives match your goals. Maintain the confidence of everyone in the organization. Managers frequently have access to more information than other employees. It is imperative that you never betray the confidence of the company, your manager, your peers, or your employees.

    Be sure that people can confide in you. Your actions and reactions must be consistent. Being flexible is very important and it does not conflict with being consistent. You must remain flexible to change directions, change rules, and change resources to remain competitive. Focus only on solutions and not on problems.

    Exercising Authority

    People gravitate toward solutions oriented individuals. Hire slowly and fire quickly. Take your time hiring good quality people. Have several people interview and do thorough background checking.

    Keys to Managing People

    But, when you have a disruptive personality or person who fails to perform you need to take all steps to get rid of them as quickly as possible. How do I try to get more out of someone who is already productive, when doing a review? You could find out where their interests lie in terms of further development and try to support that. Can they be rewarded through attending training courses of interest, or a conference? You could also give them a special title for the additional work, one that is made known within the workplace as a big deal.

    If there is a chance of a promotion in the wings, this could be suggested as a possibility should certain standards be reached. Not Helpful 6 Helpful Set goals with clear endpoints and rewards. It's also important to lead by example; people want to see that their boss is working hard and is there to support them, not berate them. Not Helpful 0 Helpful 6. Not Helpful 7 Helpful A good leader works harder than the people they lead and offers encouragement.

    Be sure to acknowledge jobs well done. During an uncomfortable situation such as a performance evaluation meeting, a funny remark at the start can relieve some of the tension. A sense of humor also may make you more approachable so your employees will feel more comfortable providing feedback.

    If you as the leader complain constantly about customers, late deliveries or the performance of your employees, your attitude will spread quickly among your workers. By refusing to complain even during the most difficult times, you'll win the respect of your employees and establish yourself as a leader.

    In turn, your employees will approach their jobs with a more professional attitude, and you'll foster a more pleasant and productive work environment. Chris Joseph writes for websites and online publications, covering business and technology. Skip to main content.

    How to Manage People: 14 Steps (with Pictures) - wikiHow

    Developing Relationships To manage your people successfully, you need to spend time developing relationships with them. Encouraging Feedback Look at every conversation you have with an employee as an opportunity to receive valuable feedback. Being a Mentor When you identify a worker who possesses leadership potential, offer to serve as a mentor to enhance her personal and professional development. Using Humor A sense of humor can have a positive influence on your people management skills in a number of ways.

    Refraining from Complaining If you as the leader complain constantly about customers, late deliveries or the performance of your employees, your attitude will spread quickly among your workers. References 2 Startup Hints: People Management Steps to Success! About the Author Chris Joseph writes for websites and online publications, covering business and technology. Photo Credits business colleagues preparing for business meeting image by Vladimir Melnik from Fotolia. Accessed 19 December