Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done
Losing patience or getting exasperated or emotional.
About Wiley
Energy drains are systems and situations. Ignoring or postponing them.
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Trying to avoid the issue can actually consume more energy than resolving the problem. Effective change requires strategy and experience. Cooperation and positive influence are more productive than anger.
The best way to negotiate with energy drains is to identify the issue, control what you can and negotiate the rest as follows:. What is the problem and what will make the biggest difference the soonest? Are lengthy and repetitive emails tying you or your people up?
Do unnecessary reports keep work from getting done and seeing results? You and your people are probably not the only ones frustrated by the issue so find out what solutions have been tried before.
Stop Complainers; Eliminate the Energy Drain & Get More Results
Move into a problem solving-mode. Create team rules about how you handle targeted energy drains.
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But identifying that behavior early on, and remembering that we don't like it when we're on the other side, can help us get back on track. All in all this is a very "how-to" book that keeps its stories short and it's tips constant, which is just what you need when you feel you're drowning in a negative environment. I'll close with a positive comment from Swindling about addressing complainers: Consider your Complainers at work.
Stop Complainers; Eliminate the Energy Drain & Get More Results | Randy Pennington
They may be providing helpful information, but just not presenting it well. Review the feedback they give and look for nuggets of truth. In some cases, your Complainers may be an early warning system and a more vocal representation of your own workforce. Step back and think about their complaints in a broader context. Her programs provide real-life strategies for how to use positive influence to achieve success. Linda began negotiating first as an employment attorney and partner in her own law firm and then as an executive coach, business owner, corporate trainer and keynote speaker.
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Facebook LinkedIn Twitter Website: Please contact a GDA agent for information. Photos Click on the image to view a high res version. Linda will share actionable steps to: High performers share similar attitudes and behaviors.
