Managing Conflict: 50 Strategies for School Leaders

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Try the Kindle edition and experience these great reading features: Share your thoughts with other customers. Write a customer review. Showing of 1 reviews. Top Reviews Most recent Top Reviews. There was a problem filtering reviews right now. Please try again later. The authors of Managing Conflict have organized this easy-to-read book into 50 strategies that help leaders understand the dynamics at play in conflict and give them practical tools to resolve section 1 or prevent section 2 conflict.

The introduction briefly summarizes the reality of conflict in educational settings and the various styles of conflict management. Though the book is written with an educational environment in mind, as I read, I found myself applying the strategies to my personal relationships, including parenting! They are clear, practical and do-able.

One of the geniuses of the book's format is that the chapters are short and stand alone. Busy people could speed through the book in a very short time, or they can read one chapter in a few minutes, then chew on that strategy for awhile.

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The writing is casual, and occasionally humorous, and utilizes stories and anecdotes to illustrate the points. ANY kind of leader will enjoy and benefit from this book! Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway. Set up a giveaway. Customers who viewed this item also viewed. In reality, as the teachers at this workshop agree, learning these skills, then teaching them to others, is an immense task.

Basic Negotiation Skills Check whether you understand the other person correctly and whether he or she understands you. Tell the other person what you think: Talk about needs, feelings, and interests, instead of restating opposing positions. Recognize negotiable conflicts and avoid non-negotiable ones.

Know how you tend to deal with most conflicts and recognize others' styles. Put yourself in the other's shoes. Understand how anger affects your ability to handle conflict and learn how to avoid violence even when you're angry. Reframe the issues; talk about them in other ways to find more common ground between yourself and the other person.

Criticize what people say rather than who or what they are.

Managing conflict : 50 strategies for school leaders (Book, ) [www.newyorkethnicfood.com]

Seek win-win solutions, not compromises; find solutions where all parties get what they need, rather than solutions where all get some of what they need. A tragedy last February in a Brooklyn high school made the need to prevent conflicts from escalating even more compelling. Just a few hours before the mayor of New York was scheduled to visit their school, two teens were shot dead by a classmate.

In the wake of one of the worst incidents of violence in a New York City school building, Mayor Dinkins and Chancellor Fernandez allocated money from the Safe Streets, Safe Schools initiative to broaden the schools' ongoing conflict resolution program. The Board of Education mandated—and allocated funds for—10 days of training each for 2 educators from each of the district's high schools.

The training—to take place over a year's time—includes 7 days of training in negotiation skills for an educator designated to begin a pilot curriculum, 7 days in mediation techniques for an educator who will open a mediation center in the high school, plus 6 one-half day sessions for each, to take place while they are implementing the programs with students. On the whole, teachers who are being trained or who are already using the conflict resolution model with students believe in the need for the program and see its potential in the schools.

They're knifing each other for sucking their teeth. In the old days, when kids fought, you separated them and threatened them with suspension. Now kids say, 'Go ahead and suspend me.

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It's the only method I've seen work. The traditional way of dealing with conflict is the power play, he says. Parents come to school to solve students' problems and go over the teacher's head to the principal to yell about the teacher. Nobody practices negotiation because we haven't been taught to negotiate.

It's the typical American way.

Solving Conflicts: Not Just for Children

When we want to solve a problem, we got to court. Pittsburgh staff members decided to first train teachers and administrators in the techniques and then to teach students negotiation skills in all health classes. Their rationale was that in addition to being of daily use in settling disputes, negotiation skills could help students achieve academically. A typical case might be that of a student who refuses to do anything in class. When he and the teacher, who has repeatedly warned the student that he will fail if he doesn't start working, consent to a negotiation process, they both agree to participate as equal players, first stating their position, then probing for the underlying needs of the other.

Know When to Implement a Temporary Fix. Know When to Talk it Out. Know When to Confront. Know When to Go to Battle. Know How to Conciliate. Be Aware of Nonverbal Cues.

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Put Principles Before Personalities. Do Not Jump to Conclusions. Develop the Skills of Others. Look Below the Surface.